PRIVACY POLICY

Last updated: September 11, 2026

PRIVACY IS PART OF THE EXPERIENCE

When you shop with Elevated Culture®, register an augmented-reality artwork, join our community, or invite our products into your environment, you trust us with certain information.

We believe that trust should be handled with intention. We collect only the information reasonably needed to serve you, protect your purchases, support your experiences, and continue building responsibly. We do not treat your personal information as a product.

This Privacy Policy explains what we collect, why we collect it, how it may be shared, and the choices available to you.

INFORMATION YOU CHOOSE TO SHARE

Depending on how you interact with Elevated Culture®, you may provide:

• Your name, email address, telephone number, and mailing address
• Billing, shipping, order, and transaction information
• Account login information
• Newsletter and communication preferences
• Questions, messages, reviews, or customer-service requests
• Workshop, consultation, or creative-service inquiries
• Artwork titles, edition numbers, certificate numbers, or purchase details
• Information submitted while registering or activating an augmented-reality artwork

Please do not send Social Security numbers, medical records, government identification numbers, or other highly sensitive information unless we specifically request it for a lawful and necessary purpose.

PAYMENT INFORMATION

Payments are processed through secure third-party payment providers. Elevated Culture® generally does not receive or store your complete payment-card number. We may receive limited transaction information—such as payment confirmation, billing name, order amount, and the last few digits of a payment method—to complete purchases, issue refunds, prevent fraud, and maintain business records.

INFORMATION COLLECTED THROUGH THE WEBSITE

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed and time spent on the website
• Referral source
• Shopping-cart and checkout activity
• General website interactions
• Cookie and analytics information

We use this information to operate the website, understand how people engage with it, improve navigation, maintain security, and identify technical problems.

ARTWORK REGISTRATION AND AUGMENTED REALITY

When you scan a QR code or register an AR-enabled artwork, we may collect your name, email address, artwork or certificate number, edition information, activation status, and renewal history.

We use this information to:

• Register the artwork to its collector
• Provide activation instructions and customer support
• Maintain access to the digital experience
• Send important compatibility, maintenance, and service updates
• Provide annual AR renewal notices
• Communicate future enhancements connected to the artwork

AR experiences may operate through a third-party application or technology provider. That provider may request camera access so a phone or tablet can recognize the artwork. Its handling of camera permissions, device information, and technical data is governed by its own privacy policy.

Elevated Culture® does not use artwork-registration information for unrelated advertising, and we do not sell collector-registration information.

HOW WE USE YOUR INFORMATION

We may use personal information to:

• Process, ship, and manage orders
• Create and maintain customer accounts
• Respond to questions and provide customer care
• Register artwork and support AR experiences
• Send order, shipping, service, security, and renewal notices
• Provide newsletters or promotions you have chosen to receive
• Improve our products, services, website, and customer experience
• Detect fraud, misuse, or security concerns
• Maintain tax, accounting, and legal records
• Protect the rights and safety of our customers, artists, and business

We will not use your information for a purpose that is materially different from the reason it was collected without providing appropriate notice.

EMAILS AND MARKETING

We send promotional emails only when you subscribe, make a request, or otherwise permit us to communicate with you.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the message. Even if you unsubscribe from marketing, we may still send necessary communications about your orders, account, artwork registration, AR service, or customer-support requests.

HOW INFORMATION MAY BE SHARED

We may share only the information reasonably necessary with trusted service providers that help us operate, including:

• Website hosting and e-commerce providers
• Payment processors
• Shipping and delivery companies
• Email and customer-communication services
• Analytics and website-security providers
• AR technology and digital-hosting providers
• Accountants, attorneys, insurers, or other professional advisers

These providers receive information only as needed to perform their services. Their handling of information may also be governed by their individual privacy policies.

We may disclose information when legally required, when responding to a valid legal process, when protecting against fraud or harm, or as part of a business restructuring or transfer.

WE DO NOT SELL YOUR INFORMATION

Elevated Culture® does not sell personal information for money. We do not believe your identity, purchase history, artwork registration, or relationship with our brand should become a commodity.

If our use of advertising or analytics technology changes in a way that may be considered “sharing” under applicable privacy law, we will update this policy and provide any required choices.

COOKIES AND ANALYTICS

Our website uses cookies and similar technologies. Some cookies are necessary for important features such as customer accounts, shopping carts, checkout, fraud prevention, and website security.

Other cookies may help us understand website traffic, visitor activity, product interest, and cart abandonment. Where available, you may use our cookie banner or your browser settings to manage nonessential cookies. Disabling certain cookies may affect how parts of the website function.

HOW LONG WE KEEP INFORMATION

We keep personal information only as long as reasonably necessary to complete the purpose for which it was collected, maintain customer or AR services, meet legal and accounting obligations, resolve disputes, prevent fraud, and protect our agreements.

When information is no longer reasonably needed, we will take appropriate steps to delete, anonymize, or securely dispose of it.

HOW WE PROTECT INFORMATION

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.

No website, online transmission, or storage system can be guaranteed completely secure. If a security incident occurs, we will investigate it and provide legally required notices when appropriate.

YOUR PRIVACY CHOICES

Depending on where you live and the laws that apply, you may have the right to:

• Ask what personal information we maintain about you
• Request access to or a copy of your information
• Correct inaccurate information
• Request deletion of eligible information
• Withdraw marketing consent
• Manage nonessential cookies
• Request information about how your data has been used or shared
• Appeal certain decisions concerning a privacy request

To submit a privacy request, contact us through the Contact page on this website. We may need to verify your identity before completing the request. Some information may need to be retained for legal, accounting, fraud-prevention, or contractual reasons.

CHILDREN AND YOUTH PROGRAMS

Our online store and general website are not designed to collect personal information directly from children under 13.

Children should not create accounts, place orders, subscribe, or submit personal information without the involvement of a parent or legal guardian. Information connected to youth workshops or educational programs should be provided by a parent, guardian, school, or authorized organization through an approved registration or consent process.

If we learn that personal information from a child under 13 was collected without appropriate permission, we will take reasonable steps to remove it.

THIRD-PARTY LINKS AND PLATFORMS

Our website may contain links to social media, payment services, AR platforms, shipping services, or other websites that we do not control. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information.

CHANGES TO THIS POLICY

As Elevated Culture® grows and our technology evolves, this Privacy Policy may be updated. Changes will be posted on this page with a revised “Last updated” date.

If a change significantly affects how we use personal information, we will provide additional notice when reasonably appropriate or legally required.

CONTACT US

Questions about your privacy should feel welcome—not complicated.

If you have a question, concern, or privacy request, please contact Elevated Culture® through the Contact page on this website. We will make a reasonable effort to respond clearly and respectfully.